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Old April 8th, 2017, 01:51 PM   #1
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worth buying extended warranty on new HS 939?

Just bought a new 2016 HS 939. Wondering how reliability has been for guys that have put some miles on this bike. There's a few levels of extended warranty availability, wondering how many issues people have had any any opinions on buying expensive warranty up front..
Thanks in advance
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Old April 8th, 2017, 02:15 PM   #2
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Extended warranties are where they really make their money. If they didn't make money on them, they wouldn't push them so hard.

Statistically most issues show up in the first year or two. This past year has been pretty smooth sailing for me.
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Old April 8th, 2017, 03:56 PM   #3
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I Ride: 04 WR450 Supermoto, and 13 Hyperstrada
By the time your standard 2yr (730 day) warranty is up, all recalls should've been fixed, and you should know if your going to keep the bike long term or sell it. After that, you'll have to decide if you want to pay for high replacement part costs from Ducati or not.. it's the nature of the beast.

Most salesmen try to push the extended warranty on bikes on day 1 of your 730 day warranty period.. because they make commission from it. However the truth is, while your bike is covered under the factory warranty, you can apply for extended warranty anytime at the normal rate.

If you've allowed the warranty to lapse, usually what happens is dealership will perform an out of warranty inspection on the bike to determine if they'll cover your bike or not. Plus, generally the rate is increased because the risk of failures are a lot higher.

If you're maintaining your own bike (doing your own oil changes, tire changes, day to day servicing) then your factory warranty can be null and void depending on if your dealer is a d-bag or if you do it incorrectly. It's a double edge sword and one you've got to be willing to cut from if you handle it incorrectly.

Last edited by zibbit u2; April 8th, 2017 at 04:03 PM.
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Old April 8th, 2017, 05:58 PM   #4
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I've been very pleased with having a Zurich extended warranty on my last bike. When the bike was sold I received a refund for the unused term. Zurich paid for a couple expensive repairs and parts that were more than the entire premium.

Reasonably priced extended warranties, with a reputable company, is no different than any other insurance.

I choose to have insurance on most every asset. Vehicles are no different.

A better question may be whether one should consider the VW extended warranty Ducati offers.
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Old April 9th, 2017, 12:20 AM   #5
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personally i have had several repairs done under without me having to pay , even though my bike was over a year past its warranty expiry date.They were mostly done as good will gestures after showing my dealer that the problems were really a manufacturing or design fault .i just pointed out that the forum had lots of instances of each fault and then my dealer put it to ducati ,who agreed to the work.
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Old April 9th, 2017, 05:31 AM   #6
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I Ride: 16 Honda CRF250l, 2016 Hyperstada 939
I'm not sure what the extended warranty's retail prices are but when I bought my HS 939 in January I paid $800 for an additional 3 years. I thought it was worth it as this was my first Ducati and I really didn't know what to expect.
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Old April 11th, 2017, 07:07 AM   #7
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thanks - there are a few options I'm being offered, from $800 to $2000.

I am tempted by the $800 because I'm hoping to keep the bike long term, although you never really know until you own it and live with it day to day
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Old April 11th, 2017, 09:55 AM   #8
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I Ride: 16' HyperStrada, 97' 900ss CR, 78' CB550K
When I bought my 939 last year (also in Ontario) I also got an extended warranty (6 years i think - which in hindsight might've been a tad too long)

my reasons: 1) it was a new engine (no long term reports) and 2) modern engines are beyond my mechanical skill. I'm comfortable with 70's inline 4's and the old 2 valve air cooled ducs.
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Old April 11th, 2017, 10:08 AM   #9
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Every shop/ manufacturer is different, but with car warranties, they will usually go to exhaustive lengths to correlate a modification or non-factory maintenance as the culprit of claim. Who doesn't mod their motorcycle? And before people start quoting the (US) statutes requiring proof that the accessory or mod caused the failure, they can get around it. I had a new Acura, and Honda boned scores of owners via legal jargon or flat out denial.

It's no different than buying an extended warranty on a TV. Statistically, you won't need it. Insurance/ warranty companies are companies, and companies wouldn't be companies if they didn't net a profit. Ever notice how most of those extended warranty policies (for cars, anyway) are ultimately owned by the manufacturer? They make all their money in the service and warranty departments.

Anyone every bought the bottom coat?
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Old April 11th, 2017, 10:55 AM   #10
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I've been substantial money ahead on every extended warranty I've purchased because the cost of replacement parts, and the complexity of the electronics, is so much more than before. But then, I shop well and find a reasonable policy premium and only deal with reputable non-manufacturer insurers, or purchase direct from the manufacturer.

As it relates to a purchase of the Red/VW extended warranty, I have no direct experience. The dealer I work with offers that they have had a very good experience with VW, not that they own Ducati.

As for considering price as the basis for the purchase? Well, so many times you get what you pay for. So many fly-by-night insurers out there.
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