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Old July 14th, 2017, 10:58 AM   #21
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Update

Upon further strip down they found a cam bearing seized (I need more info on specifics).

Lots of new parts coming: new cylinder, piston, rings, valve gear, pulleys, bearings and more I've forgotten.

Bottom end is OK.

No metal bits anywhere as contact of Piston and Valves was minor, barely made contact. I have not seen it, but will soon. I've asked for ALL old parts.

Mechanics are quite confident all will be well, they are replacing anything even remotely in question. Hoping for the best.

More updates to follow.

patrick
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Old July 14th, 2017, 11:43 AM   #22
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Interesting, I am pretty sure this is the exact same failure a friend of mine had happen to his Multistrada. All covered by warranty, it was a lot of labor so good thing it was covered.

-- Nathan
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Old July 14th, 2017, 12:04 PM   #23
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Quote:
Originally Posted by Hyp Noob View Post
Upon further strip down they found a cam bearing seized (I need more info on specifics).

Lots of new parts coming: new cylinder, piston, rings, valve gear, pulleys, bearings and more I've forgotten.

Bottom end is OK.

No metal bits anywhere as contact of Piston and Valves was minor, barely made contact. I have not seen it, but will soon. I've asked for ALL old parts.

Mechanics are quite confident all will be well, they are replacing anything even remotely in question. Hoping for the best.

More updates to follow.



patrick
Sounds like they're doing good by you. Hope it's smooth sailing from here.
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Old July 17th, 2017, 08:10 AM   #24
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Best of luck, that sounds like a really odd failure. Good on you for asking to keep the old parts. They might not be able to however due to warranty reasons.

I'm shocked they were willing to cover it, but maybe it's a case of them covering their own screw up..
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Old September 15th, 2017, 11:43 AM   #25
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Did you get your bike back? Any more info on that failure?

I am very curious about how a cam bearing can fail, I've never heard of that one.
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Old September 16th, 2017, 05:19 AM   #26
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while we're waiting, how come Italian bikes are not as reliable as other makes of bike? or is that just a perception and not really the case?
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Old September 16th, 2017, 01:29 PM   #27
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Originally Posted by kuksul08 View Post
Did you get your bike back? Any more info on that failure?
I am very curious about how a cam bearing can fail, I've never heard of that one.
Still waiting on parts ... but close to being able to re-assemble the bike.

What a saga!
7 weeks waiting for RPM Extended Service contract people to finally approve the repair. My local dealer stepped up and continually harassed RPM until they finally agreed under threat of double whammy lawsuits. (one from me, another counter suit from the dealer) Fraud.

I had two lawyers lined up ... after so much stalling and BS I was ready to jump in and sue these guys. Of course, the dealer gets sued too ... as they sold me the "product". So dealer then counter sues, RPM ... whom I would not recommend. A mess. But finally they paid.

RPM tried to blame a broken Cam belt for the failure, in which case they tried to say Ducati would be liable ... as the belt was "supposedly" just replaced at 18K mile service (a 1000 miles before the failure).

But it was NOT a belt failure that caused this ... and the dealer's Master Mechanic proved this. Somehow a cam bearing failed and seized, causing belt to de-rail and shred, resulting in damage to front cylinder, valves, piston, head, cylinder. All need replacing.

I'm still not clear WHY this bearing would seize. Engine was FULL of fresh synthetic oil. But, I guess this is not the first for this type of failure. It's all new to me ... I rely on you guys for knowledge and history with this bike. HELP!!!!

What do you guys think? Clogged oil passage?Bit of clutch material or metal blocking flow? Bad bearing from the factory? Engine run hard (not by me!) by PO causing bearings to shag out? (doubtful based on bikes condition)

What do you guys think?
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Old September 16th, 2017, 02:01 PM   #28
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Quote:
Originally Posted by PaulT View Post
while we're waiting, how come Italian bikes are not as reliable as other makes of bike? or is that just a perception and not really the case?
G'day Paul. Based on what I've seen (as a relative new guy here) the Hyperstrada's have a very good history regards engine reliability. Better than Hypermotard, which may see more track time, higher revs and some racing.

The 'Strada (generally) seems to have an easier life. Not much to report here. My bike's failure seems to be a bit of a rarity. Dunno?

I feel Ducati do have higher rate of issues vs. many Japanese bikes ... but are MUCH MUCH better than years past ... and I'd bet they are better then BMW's reliability and recall record ... who are the worst among major OEM's.

Talking to mechanics at two different Ducati shops around here, they say severe failures like mine are pretty rare. My advice? Good warranty.

I love my Hyperstrada, will try to keep it a while longer if it keeps running and doesn't have any more major failures.

As to the real "why" Italian products are less reliable could be debatable. Part could be culture? work ethic? I've never been to the Ducati factory ... but would love to visit. I have been to Triumph, twice ... before and after the "big" fire.

Also got a tour of BMW in Berlin (Spandau). (short, cheap tour .. but still) and got a nice look at Yamaha when I was there to interview CEO. Quick walk around tour as we there only to see the big man. (I do sound, film/TV/documentaries)

If you've been to Japan, spent a bit of time there, then spend time in Italy and
absorb the culture ... you might extrapolate and make certain assumptions. But there's more to it of course.

My experience tells me the Japanese are CRAZY anal about ... everything.
The Germans seem relaxed by comparison, very full of themselves and over rate their engineers where the Japanese NEVER brag. The Italians!? "lets have some more coffee and talk ... oh, look ... it's quitting time!

I never visited Ducati in Italy, but spent time there interviewing CEO's from
a few BIG companies and spent time in various factories, mostly shoe/boot production. Amazing how their industry works there. SO different from Japan, or USA.

My boss is a Japan Expert (Harvard Professor of Japanese ... and much more)
He's a NYC Jew who speaks Japanese so well, Japanese are positively gob smacked when he talks!

Funny to witness. 6'2" American speaking FLAWLESS
Japanese. You should have seen the look on Yamaha's CEO face when he met our guy.

But John was not happy with interview, said the guy would not open up, despite he being "nearly" a Japanese. We just got the standard stuff and ended up not using any of it in the film. Shame. I suggested we do Ducati ... and we almost did, but did Mercedes and Miele instead.

You really have to see how the Japanese work to believe it. Different world. But explains why it's so hard to destroy a Japanese bike! Even if you try!
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Old September 17th, 2017, 06:33 AM   #29
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Interesting read mate, I do agree with you, I believe its cultural too. I lived in Japan for five years many years ago and those sons of Nippon are machines. A lot of pride goes into their products, gotta respect them for that. You Americans tend to make a bloody good product too when you put your minds to it.. from my experience. Guess just hope you don't buy a Ducati that was built on a Friday afternoon
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Old September 17th, 2017, 06:39 AM   #30
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too much belt tension can cause a bearing to flog out.... but cam belts are all self adjusting via the tensioner hey?
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