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Old June 12th, 2014, 03:56 PM   #81
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My hypers too......

I replace Coils-Bbs-ecu but dashboard on way to Vietnam!

So sad! My hypers is famous on viet nam ...jkiding:P
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Old July 12th, 2014, 09:29 AM   #82
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I Ride: 2013 Hyperstrada/2008 KTM Supermoto
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Originally Posted by weczerniczek View Post
So the flashing dashboard issue happened this morning to me, same symptoms as described here on this thread: engine light, neutral light, oil light flashing, RPM bar flashing, engine temp just three dashes(---) flashing, ABS and TC randomly displaying or showing dashes, engine fan ON, rear break light flashing together with read indicators.

As I haven't seen this thread this morning when the issue happened my first thought was that yesterday drive in the rain has caused some electric short-cut. Called Ducati Snell and they recommended to let the bike dry on sun - left whole day, but same issue in the evening. One thing I noticed was that in the morning the ERROR tab was displaying all sorts of different problems: Engine, Dash, this evening its just CAN Line. also the bike wont start (which did in the morning).

So I booked Ducati Assistance pickup for tomorrow morning, emailed Ducati Customer Service with the explanation for root cause of this issue and also to confirm parts availability for UK. This is mostly annoying as: 1. weather is superb! 2. my second bike Ktm Supermoto is broken down with starter issue! Back to public transportation I guess!.

Bike is from May 2013, 6500miles on the clock. Recalls done: steering seal installed, Ducati confirmed no other recalls needed to be done on my bike (they checked over the phone against VIN).

Will keep you posted but knowing the quality of London's Ducati garages (they have thousands of customers so couple of unhappy ones are no big deal), I am actually scared what will happen.

I am hoping to get the bike back on the road before end of July for Ducati TrackDay on Silverstone :/

So i have my Hyperstrada back from repair. Guys at W.M Snell in Alton (UK) did a great job. They read this forum as well when i mentioned this to them, they made Ducati UK aware of this situation which helped and speeded up the delivery of new parts.

Issue was overcharge on front (horizontal ign. coil), which caused around 40V overcharge on the main network, killing ECU and DASH. Second coil was replaced as well. From what i've been told, Ducati UK had so far 2(+mine) bikes with the same issue, strange as more ppl here had the same issue, but obviously ppl live all around the world

New ECU came with some fix that should prevent this happening again+new redesigned coils.

All done under warranty and bike drives like new.

Will be using W.M.SNell in the future, going to Ducati Day on Silverstone on 31.7. with them and I need them to look at my clutch later.
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Old July 24th, 2014, 04:55 PM   #83
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I Ride: 1199, hyperstrada
Another Disco Hyperstrada

So my well behaved Hyperstrada electrocuted itself. To be fair, it took me from east coast to west coast of the USA without any problems. That was like 8k miles with nothing more than gas. But less than a mile from home it suddenly went into "disco" mode. All the dash lights, indicators, break lights and more randomly flashing. It did go into a sort of limp mode, so I was able to get home, even video it performing. But after switching it off it would not start again and the flashing even persisted after the key was removed. Next day after leaving the battery off, still no joy and this is why I found this forum thread. So I knew what I was in for, used my Ducati recovery for a tow to the local Ducati Dealer.
The dealer experience was not the best, first Ducati denied the warranty, then did an about turn because they said this was the first bike in the NE USA with the problem they did not recognize it, all power to this forum for making that point an easy sell. They ordered and replaced the ECU, Display and coils, but then still could not get the keys to work reliably. They ordered up new keys, another week without the bike, then when they arrived they discovered it was not the keys but the Black Box/ immobilizer. So after that was replaced I was back on the road. Just over for weeks since she electrocuted herself!
Now some questions to the forum:
[1] OK my bike had 1m on the odometer. Probably just has to be that way, but others did not mention it and of course now we are limited because it thinks it is being run in again, so performance sucks and will continue for 600 miles. Was this the case for other riders who had this problem?
[2] My dealer "forgot" to enable the alarm and heated grips, maybe understandable, but any way of checking if all the other updates to the ECU were done, or do we just take their word for things?
But overall I still love the bike, my wife and I share the 1199 and the Hyperstrada and truth is we both love the hyper more. You will never take the street appearance away from the 1199 but for driving and performance, up to about 100mph the hyper just wins.
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Old July 24th, 2014, 05:22 PM   #84
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Originally Posted by ukphotoguy View Post
You will never take the street appearance away from the 1199 but for driving and performance, up to about 100mph the hyper just wins.
Dude, the Panigale forum just puked and had kittens at the same time. I remember my sport bike years well enough to know that the few long stretches of asphalt you get to stretch it out do not make up for the sore wrists and back around town. This bike is just fun everywhere.

I asked my tech's once about checking software version and they said nope. Has to be hooked up to the Duc CANBUS thing and then it checks your system against the stored almanac. How often they update the almanac, don't know. You could always take it to another shop and have them scan it.

If my cars ODO reset, I'd probably use it for resale. Integrity check on your part, I guess.
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Old July 24th, 2014, 09:50 PM   #85
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I Ride: 2013 Hyperstrada/2008 KTM Supermoto
i asked my dealer about the Odometer when they told me that dashboard will need to be replaced. apparently, there is some chip at the back of the Dash that contains all the information, the just moved it over to the new dash so all the info incl. trips, petrol consumption etc. was there, transfered from old dash. in fact my ducati dealer was in touch with Ducati uk all the time and Ducati uk sent proper guide of what needs to be done. they also enabled the heated grips and if you have the slip on or high end can Termignoni, they should load the proper maps for each exhaust pipe. i recommend to go back to the dealer and get them to fix this? unless you are ok with brand new bike of course :-)
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Old July 25th, 2014, 05:37 AM   #86
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I Ride: 1199, hyperstrada
Thanks for the information

That is good information. If it is possible to transfer the information then my dealer needs to know that and make the change. tempting as it is to have a "new bike" I know the vin record at Ducati has the records and since the bike has done over 10kmiles the change in miles id too much to be plausible. Also have to run it is again is a real problem.
Any more help people can give me on if the transfer of mileage is possible will be gratefully received. I plan to talk to Ducati USAA today and see if they have a position.
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Old July 25th, 2014, 01:34 PM   #87
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I Ride: 1199, hyperstrada
Transfer Display Mileage to a new unit

So after talking at length to Ducati USA I have some news.
[1] Apparently the Hyper 2013 range is the first bike that has the ability to transfer the mileage to a new display.
[2] Less clear is how that is done and any limitations. Seems to make sense that you need the Ducati computer software and ability to connect to the system. In my case I am told that because the ECU and BBS were changed that no transfer is possible. Makes less sense that I was also told if either one was OK then the transfer could be done??
So I am still stuck with incorrect miles. Now since the bike was almost returned to me with the original BBS but held because the two keys did not work reliably, I am left wondering if there was sufficient life in the system to have made the transfer. Guess I will never know.
If anybody has more information please share.
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Old July 25th, 2014, 11:29 PM   #88
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I Ride: 2013 Hyperstrada/2008 KTM Supermoto
I had Dash and ECU changed (not BBS) and trasfer of the milage was done without any issues. dont know, i just have a feeling that your Ducati dealer havent done their job 100%? in the UK the milage is recorder every year when MOT is done (annual service) and this is written in the VOSA certificate so any shizzle wizzle with the milage can be seen straight away. if your were in the UK and had to sell the bike, you will struggle - not many people will believe the story with mileage not being transfered. it also makes it harder for Ducati to keep a track about service records etc.
i would create a pressure on your dealer, maybe try to contact Ducati USA yourself (via custormer service) and share your story. they should be able at least to program the approx. mileage back... just my opinion.
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Old July 27th, 2014, 07:07 AM   #89
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I'm wondering, if this is a Hyperstrada specific problem. I havn't heard of any affected Hypermotard. At Ducati.ms I havn't seen any thread about this problem.

Does anyone know about an affected Hypermotard?
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Old July 27th, 2014, 07:48 AM   #90
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my dealer sqaid, that this problem could come up at some of the first Hypers.

Mine registration date is 03/2013 so it is one of the first.

Now I get a new ecu (not the ecu but the other thing for all the electronic) and 2 new ignition coils. Ducati updated this mean while so the newer ones do not have this problem.
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