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Old June 10th, 2017, 05:42 AM   #31
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Quote:
Originally Posted by monocog007 View Post
It's been repeated here at least a hundred times: These are not recalls, they are TSBs. Something Ducati does not publish to the public, only to their dealer network. Call your dealer and ask them to check on your VIN.
Yes, and by "public" you mean "People who bought the bike". Clever policy: Find out on a forum, or every 9000 miles if you take your bike to a dealer. Now that's customer service!
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Old June 10th, 2017, 11:49 AM   #32
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Originally Posted by appliance821 View Post
Yes, and by "public" you mean "People who bought the bike". Clever policy: Find out on a forum, or every 9000 miles if you take your bike to a dealer. Now that's customer service!
A lot of times the dealer doesn't even find out about it until they run a VIN.
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Old June 10th, 2017, 05:31 PM   #33
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Called my dealer and they have the parts so I'm doing it on the 20th....

UPDATE: Took about an hour and half. Runs the same (expected). With my mods and my consuming most of the remaining room behind the headlight, he had a fit adding the filters in there but it's in.

Last edited by BadToTheBown; July 2nd, 2017 at 10:15 AM.
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Old June 11th, 2017, 06:23 AM   #34
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Originally Posted by appliance821 View Post
Yes, and by "public" you mean "People who bought the bike". Clever policy: Find out on a forum, or every 9000 miles if you take your bike to a dealer. Now that's customer service!
My dealer called me as soon as the recall was issued.
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Old June 11th, 2017, 06:55 AM   #35
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Originally Posted by bayotte View Post
My dealer called me as soon as the recall was issued.
Sounds like a good dealer.

I've whined about this before because they did the same thing with the TCU. If you have a fix for the problem, everyone who bought the bike should be notified by ducati. Seems like good customer service should be part of the ducati luxury pretensions.

Perhaps, they should think of it as a "lifestyle" issue - I always get "lifestyle" promos from ducati. They're good at that.
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Old June 11th, 2017, 07:44 AM   #36
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I wish Ducati will cooperate with Japanese electronic companies in the future. Now, our big problem seem 90% is about ignition coils, but in some cases, replaced the coils has not solve the problem ( like Snowcat)
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Old June 11th, 2017, 08:47 AM   #37
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Originally Posted by cubizme View Post
I wish Ducati will cooperate with Japanese electronic companies in the future. Now, our big problem seem 90% is about ignition coils, but in some cases, replaced the coils has not solve the problem ( like Snowcat)
This canbus repair does relate to the coils - those spikes affected the cpu - the coils relate to the cpu. In truth, the coil thing isn't very common, and ducati did good faith repairs. Generally it's a solid reliable machine.
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Old June 11th, 2017, 11:13 AM   #38
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I Ride: '13 Hyperstrada, '06 DR650, 2017 KTM 690 Duke
Quote:
Originally Posted by kuksul08 View Post
All the CANBUS filter is is a small TVS diode or choke designed to prevent electrical spikes from reaching the TJA1040T component (we think) on the dashboard, which controls CAN communications. It connects to the CAN-Hi, CAN-Lo, and CAN-Gnd of the dashboard. For some reason, our bikes do not have adequate filtering and there are large electrical spikes on the main power, ground, and some signal lines, possibly caused by the coils. My guess is inadequate shielding or insulation on the coils which sends some of the high voltage spark pulse into the low voltage control circuit.

Without the filter, over time the CAN controller chip is broken down since it's only rated for 5V or so. It could happen at 1,000 miles or 20,000 miles or never, depending on manufacturing variations and the severity of the voltage spikes on your particular bike.

No wires are cut for the installation, so no worries there. The only thing they cut is some rubber insulation around the harness, and then the filter wires plug-in and are heat shrinked to prevent them from coming apart. It shouldn't have any effect on fueling and you shouldn't notice a difference after the filter is installed.
Just read this whole thread and Kuksul's post above is the most informative for me, but thanks TO ALL for all the info and feed back!
THANKS! I bought my Strada used and asked them to update any TSB's, they said they did. But now I'm going to want PROOF that it's been done.

Is it easy to spot the work on the bike? Where is the filter installed?

Bike has been fine, no Dash issues I've seen ... but I'm new and know little about this bike and never had a Dash like this one.

I'll check back in with the dealer owner next time to get documentation on what has been done, or not.

AKAIK, a recall or TSB covers anyone who owns the bike and is, in effect whether warranty is still valid or not. Recalls are forever from what I
understand, no time limit and not just for original owner.

Will report back what experience I have. I a little nervous to let the shop Monkeys mess around with my bike, because as of now, not one problem.
I could see some unskilled mechs making things worse ... not better.
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Old June 26th, 2017, 09:01 PM   #39
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Originally Posted by appliance821 View Post
This canbus repair does relate to the coils - those spikes affected the cpu - the coils relate to the cpu. In truth, the coil thing isn't very common, and ducati did good faith repairs. Generally it's a solid reliable machine.
You're right about can filter (It's really working good job) ! But let's see what happens in the future ! Somethings will be dangerous more the dashboard !
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Old July 2nd, 2017, 06:46 AM   #40
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I Ride: 2014 Hyperstrada 821, KTM 390 Duke, Royal Enfield C5 , Yamaha R15, Homebuilt ACE FIREBALL 535
Service bulletin number

Does anyone have the Service bulletin number for the CANbus warranty fix ? Before I head off to the dealer , i would like to send them the number in advance so that they can have the parts and details needed. I have a good 200 mile ride down to the dealer for this.
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