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Old May 29th, 2019, 11:45 AM   #11
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Originally Posted by gatdammit View Post
I don't want to say Italians are lazy, but the chain tension diagram pretty much sums up the amount of effort they put into an English translation.
also other manuals, including italian one, do not have more information
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Old May 29th, 2019, 03:28 PM   #12
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The throttle response is the most noticeable thing between the different engine modes.
But to sum up the other settings the higher the TC the jerkier the throttle. The ABS seems inversely proportional.
Thereís a few sweet spots where the interactions between the various settings donít work against each other. Sport mode is a fine example.
You really just have to change one and ride. Change it again and and ride. Then change another and ride and repeat the process until you manage to dial in something useful.
I did this with creating my off-roading mode. It took weeks and was really tedious but eventually I got something I liked.
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Old May 29th, 2019, 03:39 PM   #13
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Thank you for the info Mike et all; I think I'll turn TC off completely and see how she goes. I'm actually in the process of ordering a pair of Pirelli Scorpion Rally STR's since an upcoming trip will involve some gravel roads. My plan is to turn Race mode into street, with no TC and fine tune from there.

For the dirt, I was going to set Sport mode with no TC or ABS, and maybe low engine power, and fine tune from there, and leave rain as is for the wet stuff.

Thanks again, very helpful, and glad to see you got her running again!
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Old May 30th, 2019, 06:11 AM   #14
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90% of the time I'm in SPORT/HIGH/DTC-0. It's a very predictable and forgiving bike without the computer stepping in. And my roads are treacherous. There's a certain stretch I can spin the back tire through 2nd and it pretty much stays in a straight line and responds to pushing the ass around with your weight.
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Old May 30th, 2019, 11:49 AM   #15
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Thank you for the info Mike et all; I think I'll turn TC off completely and see how she goes. I'm actually in the process of ordering a pair of Pirelli Scorpion Rally STR's since an upcoming trip will involve some gravel roads. My plan is to turn Race mode into street, with no TC and fine tune from there.

For the dirt, I was going to set Sport mode with no TC or ABS, and maybe low engine power, and fine tune from there, and leave rain as is for the wet stuff.

Thanks again, very helpful, and glad to see you got her running again!
She's still at the shop. 3 weeks now. When i got her there the service manager tried telling me I had no appointment. I made an appointment two weeks prior. I told him that and he called his boss and they both started acting like I was lying about making an appointment. I don't appreciate being made to feel like a liar but I managed to not lose my cool.
Anyway after much fuss they took my bike and told me to call them in a couple days. So I called and they said they want to replace the recall CANbus part and see if that helps and they would call me back on Thursday the following week after the part arrived. No call.
I call Friday and I get the same service manager from before and he's no help at all. Now he's acting like I've done something wrong by calling them. I'm getting really disturbed with this guys attitude now. Finally he says he'll call me about it the next Friday. No call.
I call again yesterday and talk to someone new this time. I find out my bike is 3 up on that service jerks list but he's going to be out of work for a couple days and didn't put his appointment work on another tech's queue before he left. This guy sounded annoyed by this. Not as annoyed as me mind you.
That call left off with another we'll call you....

I'm going up there in person this weekend and banging skulls together if i need to. This is unreal. I am really not a happy camper when people give me the run around.
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Old May 30th, 2019, 12:30 PM   #16
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Maybe a letter to DNA is in order; they are representing the Ducati brand. Every manufacturer is going way above and beyond to keep the sport from shrinking, just look at the new models small displacement to approaching 2,000 cc's, and simple courteous customer service is at the heart of it all.
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Old May 30th, 2019, 12:49 PM   #17
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Maybe a letter to DNA is in order; they are representing the Ducati brand. Every manufacturer is going way above and beyond to keep the sport from shrinking, just look at the new models small displacement to approaching 2,000 cc's, and simple courteous customer service is at the heart of it all.
Iím not sure that this place is an authorized Ducati dealership. I know itís the place that the mechanics from the two Ducati dealers that closed down went when they had to find another job. So thereís good Ducati trained guys there. I might not have gotten one of them to start with. The last person I spoke to said he would try getting my bike onto another mechanics queue so maybe then Iíll get the right person. Keep my fingers crossed.
But yeah so far customer service has been awful and Iím picking up on some of that ďweíre the only game in town, sucks to be youĒ mentality. Really not cool.
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Old May 30th, 2019, 01:51 PM   #18
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Sorry you're going through this, I guess all one can do is be patient. Well, maybe dropping off a six-pack is in order.

Last edited by netaron; May 30th, 2019 at 03:35 PM.
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Old May 30th, 2019, 03:28 PM   #19
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I was just reading through the google reviews and it looks like my experience isnít anything new. The service dept. gets most of the negatives.
Hereís a person also recommending patience.

Quote:
just wanna say that I applaud the efforts of Montgomeryville cycle center employing so many special needs people (we don't use the word retard anymore is socially unacceptable)...And I want to remind people to have patience and understanding when dealing with people there. Its hard enough for a lot of them to get up and be able to tie they're own shoes, much less go to an actual job and be a functional and useful employee. Sure its common to call up and be hung up on, or put on hold five times or for 12 minutes before someone realizes anything, and sure you have the those funny moments when you tell the parts guy that you need a yamaha part and he looks at the monitor for 15 minutes with a blank stare and eventually looks back at you and says, "Honda, right?" lol...And sure you might have to bring the bike back 6 times before they actually figure out the problem...The point is, they try really hard, and no matter how "special" they appear to be, you should remember to have some patience and understanding. And seriously, why haven't you considered that Honda anyways? They get a solid 2 stars for caring so much about their special needs employees :-), obviously not for their service it's pretty horrendous haha
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Old June 1st, 2019, 06:28 AM   #20
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Originally Posted by netaron View Post
Thank you for the info Mike et all; I think I'll turn TC off completely and see how she goes. I'm actually in the process of ordering a pair of Pirelli Scorpion Rally STR's since an upcoming trip will involve some gravel roads. My plan is to turn Race mode into street, with no TC and fine tune from there.

For the dirt, I was going to set Sport mode with no TC or ABS, and maybe low engine power, and fine tune from there, and leave rain as is for the wet stuff.

Thanks again, very helpful, and glad to see you got her running again!
Sorry about overriding your thread with my troubles.
To get back on track again, what you planned here is a good start. In my experiments with making an off-road mode I modified Touring mode by first turning everything down or off. Then while riding off-road I nudged each setting up and down, tried different combos of TC and engine power as well as various amounts of ABS. While doing this I tried to ride on as many different surfaces and conditions as I could find. I focused on loose hillclimbs awhile too.
Anyway in the end I think I left it with engine lowest setting, TC off and ABS minimum. It was a compromise though because I actually liked TC climbing loose rocky hills but spent less time with that than on terrain which TC wasn’t suited for.
I’m sure you’ll find a combination that fits you.
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