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Old June 20th, 2014, 05:09 PM   #1
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From: Duluth Georgia
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I Ride: 2013 Multistrada 1200S and 2013 Hyperstrada
Side bags Locking mechanism replaced under warranty!

My left side bag would not come off. I took it back to NPR Ducati near Athens Ga and Daniel the technician took the bag off from the locking mechanism and spent over an hour trying to get the mechanism to work without success. He had it so that it could be reattached to the bike but it would not lock! A call to the Ducati regional rep. left us with " we haven't heard about this before" I have seen it on this forum and it is obviously a problem. The owner of NPR has a demo Hyper and just last week while taking a trip lost his bag and watched it bounce down the road behind him!! The locking mechanism will be replaced under warranty and hopefully that will take care of it, but be aware that it is a problem and potentially could launch your side bag off the bike as you are riding! Anyone else having issues with the lock? Seems like an overly complex design to me. The locks on the Multistrada are simpler and more effective.
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Old June 23rd, 2014, 08:56 AM   #2
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You will find many posts about sticking latches on this forum. A shot of WD-40 fixed mine.
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Old June 23rd, 2014, 09:57 AM   #3
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There is a silicone spray that works much better than wd-40 because wd is mostly a degreaser & not a lubricant. The silicone spray that I use can be purchased at Lowes Home Improvement & works AMAZINGLY on everything that moves. Wd-40 was used on another motorcycle key lock i had & it caused the mechanism to lock up permanently.
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Old June 24th, 2014, 07:41 AM   #4
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The problem is not the key lock itself, but the locking 'jaws'. Since my bags stay in their box 99.9% of the time, I am not worried. But yes, WD-40 is not really a lubricant but rather a Water Disperser.
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Old June 24th, 2014, 11:04 AM   #5
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On a semi-related issue: the zippers broke on my 4 month old HyperS's right saddlebag and the top case broke. I had the dealer replace the bags under warranty. They had no problem getting their Duc rep to give in because the dealer felt it was a "functional failure" I said "If a hinge or latch broke on a Multistrada's case, would there be any issue"? It pays to have a good relationship with your dealer.

I'm mos surprised the left saddlebag zipper isn't broken yet because I use it the most. I fully expect I'll be making more claims on the bags because of the zipper before my warranty is out.

Eric
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Old June 29th, 2014, 12:28 PM   #6
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Don't think I am making myself clear. They were not "sticky" the locking mechanism is broken. Daniel the tech took it off, took it apart and showed me how the spring was not functioning. Didn't simply need lubrication.
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Old January 28th, 2015, 07:59 AM   #7
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I had the same problem with fixing the side panniers, the lock did not lock so the bags kept releasing while locked when pulled easily. Put some grease and so far ok yet the lock seem bad engineered, weak and always have the feelings the bags will fly as I often drive very bumpy roads. I am looking for some sort of way to add another overlock sort of tying the bags the bags in case the mounted bag locks fail .
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Old January 28th, 2015, 01:06 PM   #8
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My dealer had similar stories of bags bouncing down the highway but, never saw a member on this forum admit this.

The zipper post above worries me. Between my helmet and daily gear, the zipper seams on my bags are stretched in a few places. I submitted a claim with my local dealer- mostly for the faded fabric -with no response. Haven't tried my original dealer but as there's no functional failure, probably no dice.
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Old January 29th, 2015, 09:27 AM   #9
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When I bought the bike the dealer gave me some advice which has been valuable: When you put the bags on, give them an upward tug to make sure they're locked in place. If they're sticking it's hard to tell if they're really locked in place.

When I first got them they were very hard to remove and put on. A little dry lube on the bag mounting plates solved this. I use the bags all the time - lubed twice - and have had no issues. There seems to be a lot of elaborate solutions but I think they're overkill. Basically the mounting works via a wedge principle - wedges can stick and lube prevents this.

Once I had to use graphite lube in the cylinder when it was getting squeaky and felt a little tight. More preventative than anything else. I ride in the rain so this is to be expected.

I hope Ducati replaced the OP's broken bag.
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Old January 31st, 2015, 01:23 PM   #10
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Had my bike not quite a month and thought I'd have a play with the panniers, taking them on and off ect. Only to discover the left side pannier will not budge. Taking the bike in for its first service on Tuesday, so I will let you know how I get on. Cheers Peter
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