Ducati Hyperstrada Forums Ducati Hyperstrada Motorcycle

Go Back   Ducati Hyperstrada Forum > Ducati Hyperstrada Forum > Motorcycle Talk

Motorcycle Talk For topics and discussions about all motorcycle makes and models


Reply
 
LinkBack Thread Tools Display Modes
Old June 25th, 2017, 11:33 AM   #11
Senior Member
 
beef tits's Avatar
 
Joined: May 2015
From: Denver, CO
Posts: 254

Quote:
Originally Posted by RSL View Post
Wow!!!

I get superior service from the local Ducati dealership.

My experience, over the 8,000+ miles has been excellent.
You must live near a good one.

I go to Erico in Denver. Cool shop but their service department sucks and they can't ever seem to get their shit together. I keep going though because it's 6 blocks from my house. And I will say, the accessories dude is always very helpful and cool (helmets, jackets, whatnot). Sales guys are cool, but they are typical sales guys. The service department ... fucking idiots sometimes.

First visit was with my Monster 620. A simple valve/timing belt job turned into a high idle problem that didn't exist before it went in. They must have attempted to adjust throttle bodies... after I got it back it would gradually idle up to 2k rpms as the bike heated up then would start to overheat. Great way to run an air cooled engine! I took it back 3 times before they got it right. On the last visit they had it for like two weeks. They gave me a HS loaner on the last trip... which is what sold me on it.

So I buy a HS from them.

Last time I took it in for service the tech insisted the oil change interval was every 3k miles. "No bike has 9k oil change intervals" he said. "How the fuck do you not know this?" was my response. I asked him to look it up then he argued with me for 20 minutes before he actually looked up the 9k service intervals in the book. Am I an asshole for assuming a Ducati dealer (who has been selling them for decades) should know the service interval on a fucking Ducati? Its not like it was a new model... The 821 engine had been out for three or four years at this point.

Fast forward, 8 months after buying the bike new I go in to get the bags replaced under warranty, since they were purple (see previous comment re: cheap Chinese parts). My warranty is up. WHAT?! They sold me a "new" bike that had been registered as sold a year and a half before I bought it... to up their sales numbers probably. It had like 6 miles on it when I got it. They made it right by buying me an extended warranty but still... these guys are clowns sometimes. I must have pissed away 4 to 6 hours dealing with this and standing on them to get it right.

Every time it's in they tell me I need to replace or grease the chain... it's an O-Ring chain I reply. HOW DO THEY NOT KNOW THIS. At 9,000 miles it should need nothing except the dust wiped off. "Tires have 60% tread, you should probably replace them" - Stupid bullshit like that. I know why they do it... I'm sure the dentist and lawyer crowd jump on that stuff and don't balk at dropping $1500 on unecessary service every 3k miles... Ugh. I miss Suzukis sometimes.

Peas in a pod man. Might as well be a Harley. I still love riding it though.

Last edited by beef tits; June 25th, 2017 at 11:42 AM.
beef tits is offline   Reply With Quote
 
Old June 25th, 2017, 04:59 PM   #12
Senior Member
 
Joined: Jun 2014
From: Boston
Posts: 709

That's your dealer -not ducati.

BTW: 0-rings do need lube - sprockets need love, and the rings themselves need some care.
appliance821 is offline   Reply With Quote
Old June 25th, 2017, 08:05 PM   #13
Senior Member
 
gatdammit's Avatar
 
Joined: Mar 2013
From: North Florida, USA
Posts: 1,875

I Ride: 2013 White Strada
I like German cars and think VAG has done a lot of good for Ducati. Look what they did for Lamborghini! Hope they stay put.
gatdammit is offline   Reply With Quote
Old July 30th, 2017, 05:30 PM   #14
GR8
Senior Member
 
GR8's Avatar
 
Joined: May 2015
From: Waltham, MA
Posts: 122

I Ride: 2013 Hyperstrada
Nope, not gonna happen. H.D. stock has been dropping for quite some time while Polaris has been steadily climbing. A friend of mine works for the largest volume H.D. dealer in New England and he says sales are waaaay down in their location....I guess you can only sell so many oversized baggers....
GR8 is offline   Reply With Quote
Old July 31st, 2017, 08:04 AM   #15
Senior Member
 
MartyGarrison's Avatar
 
Joined: Feb 2017
From: Washington, DC
Posts: 153

I Ride: 16 Honda CRF250l, 2016 Hyperstada 939
Harley riders are aging out and they are struggling to find a bike appealing to a younger market base.
MartyGarrison is offline   Reply With Quote
Old August 8th, 2017, 01:42 PM   #16
Junior Member
 
Joined: Jun 2014
From: Fayetteville, NC
Posts: 19

I Ride: 13 Hyperstrada
According to the VAG board members, Ducati is not for sale. Good. I like what has happened with the brand under their ownership.
LittleJoe is offline   Reply With Quote
Old August 8th, 2017, 04:04 PM   #17
Senior Member
 
lomax's Avatar
 
Joined: Sep 2015
From: Westminster, CO.
Posts: 106

I think it is some fun fake news that Harley is buying Ducati. This must have come from CNN or the like

Over the last 15 years I have had nothing but great service from ALL the departments at my Ducati dealer. Funny it is the same one beef tits has problems with all the time. They must see you coming, JK: :-) But I must admint that BMS does all my non warranty work on the Ducs.
lomax is offline   Reply With Quote
Old August 8th, 2017, 04:49 PM   #18
Member
 
Joined: Dec 2015
From: Huntington Beach
Posts: 53

Not to hijack this thread, but this is related to HD and Ducati. I just bought a 1999 Road Glide as a second bike. I rode it around a few times over a week and a half (about 200 miles). Got on the Hyper after that and I felt like Wile E Coyote strapped to a friggin rocket!!! If you have been taking it for granted and not quite appreciating how really damn amazing a bike your Hyper is....ride a bagger around for a week and you will be deeply in love again. (Of course I still kinda like the HD for a change of pace and "other end of the spectrum" different ride from time to time.
Cdnpuck is offline   Reply With Quote
Old August 9th, 2017, 09:58 AM   #19
Senior Member
 
zippy49's Avatar
 
Joined: Nov 2013
From: Inland SoCal
Posts: 1,049

I Ride: anything I can get my hands on
Nothing wrong with the bikes...

Guess what you see the most when out on the big road? Not Ducatis. It's "horses for courses"... our '08 Road Glide was just perfect for the Interstate. ABS, cruise control, so smooth it felt like riding a magic carpet. The Strada is truly punishing on our "freeway hop."

It also had absolutely zero mechanical problems, just like the '01 E-Glide we had before. I did get tired of hefting that 800 pounds around, though. The MX-5 was a perfect replacement. Both have about the same luggage capacity.

I'm still a bit bent over what they did to Eric Buell, though. And they forced a Las Vegas dealer to drop Ducati when they had both. It's the "lifestyle" and "attitude" that's the most annoying!
zippy49 is offline   Reply With Quote
Old August 9th, 2017, 12:01 PM   #20
RSL
Senior Member
 
RSL's Avatar
 
Joined: May 2015
From: Dallas, Texas
Posts: 805

I Ride: 2013 Hyperstrada
Harley would prove to offer great influence on Ducati:


Last edited by RSL; August 9th, 2017 at 12:16 PM.
RSL is online now   Reply With Quote
Reply

  Ducati Hyperstrada Forum > Ducati Hyperstrada Forum > Motorcycle Talk

Tags
buying, davidson, ducati, harley



Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
worth buying extended warranty on new HS 939? FerDeLance Ducati Hyperstrada 18 April 24th, 2017 06:17 PM
Buying a Hyperstrada on Friday... Boxomatic Ducati Hyperstrada 12 February 2nd, 2017 11:43 PM
Thinking of buying Honda Grom Hyperstrada Motorcycle Talk 6 July 18th, 2016 08:33 AM
On the fence about buying... help! LakeFlacid Ducati Hyperstrada 11 May 22nd, 2014 05:19 PM
very near to buying in thailand wasp1 New Users 3 December 11th, 2013 03:23 AM


Ducati Hyperstrada Facebook Ducati Hyperstrada Twitter Ducati Hyperstrada RSS Feed



Ducati Hyperstrada Motorcycle Forum
Copyright © 2012-2014 HYPERSTRADA.COM • All rights reserved.