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Old June 25th, 2017, 10:33 AM   #11
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From: Denver, CO
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Originally Posted by RSL View Post

I get superior service from the local Ducati dealership.

My experience, over the 8,000+ miles has been excellent.
You must live near a good one.

I go to Erico in Denver. Cool shop but their service department sucks and they can't ever seem to get their shit together. I keep going though because it's 6 blocks from my house. And I will say, the accessories dude is always very helpful and cool (helmets, jackets, whatnot). Sales guys are cool, but they are typical sales guys. The service department ... fucking idiots sometimes.

First visit was with my Monster 620. A simple valve/timing belt job turned into a high idle problem that didn't exist before it went in. They must have attempted to adjust throttle bodies... after I got it back it would gradually idle up to 2k rpms as the bike heated up then would start to overheat. Great way to run an air cooled engine! I took it back 3 times before they got it right. On the last visit they had it for like two weeks. They gave me a HS loaner on the last trip... which is what sold me on it.

So I buy a HS from them.

Last time I took it in for service the tech insisted the oil change interval was every 3k miles. "No bike has 9k oil change intervals" he said. "How the fuck do you not know this?" was my response. I asked him to look it up then he argued with me for 20 minutes before he actually looked up the 9k service intervals in the book. Am I an asshole for assuming a Ducati dealer (who has been selling them for decades) should know the service interval on a fucking Ducati? Its not like it was a new model... The 821 engine had been out for three or four years at this point.

Fast forward, 8 months after buying the bike new I go in to get the bags replaced under warranty, since they were purple (see previous comment re: cheap Chinese parts). My warranty is up. WHAT?! They sold me a "new" bike that had been registered as sold a year and a half before I bought it... to up their sales numbers probably. It had like 6 miles on it when I got it. They made it right by buying me an extended warranty but still... these guys are clowns sometimes. I must have pissed away 4 to 6 hours dealing with this and standing on them to get it right.

Every time it's in they tell me I need to replace or grease the chain... it's an O-Ring chain I reply. HOW DO THEY NOT KNOW THIS. At 9,000 miles it should need nothing except the dust wiped off. "Tires have 60% tread, you should probably replace them" - Stupid bullshit like that. I know why they do it... I'm sure the dentist and lawyer crowd jump on that stuff and don't balk at dropping $1500 on unecessary service every 3k miles... Ugh. I miss Suzukis sometimes.

Peas in a pod man. Might as well be a Harley. I still love riding it though.

Last edited by beef tits; June 25th, 2017 at 10:42 AM.
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Old June 25th, 2017, 03:59 PM   #12
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From: Boston
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I Ride: hyperstrada 821
That's your dealer -not ducati.

BTW: 0-rings do need lube - sprockets need love, and the rings themselves need some care.
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Old June 25th, 2017, 07:05 PM   #13
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From: Naples, IT
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I Ride: 2013 White Strada
I like German cars and think VAG has done a lot of good for Ducati. Look what they did for Lamborghini! Hope they stay put.
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Old July 30th, 2017, 04:30 PM   #14
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I Ride: 2013 Hyperstrada
Nope, not gonna happen. H.D. stock has been dropping for quite some time while Polaris has been steadily climbing. A friend of mine works for the largest volume H.D. dealer in New England and he says sales are waaaay down in their location....I guess you can only sell so many oversized baggers....
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Old July 31st, 2017, 07:04 AM   #15
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I Ride: 16 Honda CRF250l, 2016 Hyperstada 939
Harley riders are aging out and they are struggling to find a bike appealing to a younger market base.
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Old August 8th, 2017, 12:42 PM   #16
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According to the VAG board members, Ducati is not for sale. Good. I like what has happened with the brand under their ownership.
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Old August 8th, 2017, 03:04 PM   #17
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From: Westminster, CO.
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I think it is some fun fake news that Harley is buying Ducati. This must have come from CNN or the like

Over the last 15 years I have had nothing but great service from ALL the departments at my Ducati dealer. Funny it is the same one beef tits has problems with all the time. They must see you coming, JK: :-) But I must admint that BMS does all my non warranty work on the Ducs.
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Old August 8th, 2017, 03:49 PM   #18
Joined: Dec 2015
From: Huntington Beach
Posts: 53

Not to hijack this thread, but this is related to HD and Ducati. I just bought a 1999 Road Glide as a second bike. I rode it around a few times over a week and a half (about 200 miles). Got on the Hyper after that and I felt like Wile E Coyote strapped to a friggin rocket!!! If you have been taking it for granted and not quite appreciating how really damn amazing a bike your Hyper is....ride a bagger around for a week and you will be deeply in love again. (Of course I still kinda like the HD for a change of pace and "other end of the spectrum" different ride from time to time.
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Old August 9th, 2017, 08:58 AM   #19
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I Ride: anything I can get my hands on
Nothing wrong with the bikes...

Guess what you see the most when out on the big road? Not Ducatis. It's "horses for courses"... our '08 Road Glide was just perfect for the Interstate. ABS, cruise control, so smooth it felt like riding a magic carpet. The Strada is truly punishing on our "freeway hop."

It also had absolutely zero mechanical problems, just like the '01 E-Glide we had before. I did get tired of hefting that 800 pounds around, though. The MX-5 was a perfect replacement. Both have about the same luggage capacity.

I'm still a bit bent over what they did to Eric Buell, though. And they forced a Las Vegas dealer to drop Ducati when they had both. It's the "lifestyle" and "attitude" that's the most annoying!
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Old August 9th, 2017, 11:01 AM   #20
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I Ride: 2013 Hyperstrada
Harley would prove to offer great influence on Ducati:

Last edited by RSL; August 9th, 2017 at 11:16 AM.
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